Frequently Asked Questions..


 

What is the coverage area of CosmosCast satellite broadband internet service?

How is the CosmosCast's satellite broadband connection compare with the other similar service in the market??

Can I subscribe CosmosCast's satellite broadband service for personal purpose??

What is the minimum system hardware requirement for subscribe CosmosCast's satellite service ??

Do I have to pay for the additional bandwidth charge??

Can I access to Ftp,Irc,e-mail... service??

Can I have 2 or more pc connected to share the satellite broadband internet service?

Is CosmosCast provide 2 way (up link/down link) satellite service?

Is CosmosCast's Turbo Broadband Internet service working well in Indonesia ?? such as Java,Bali....

Can I use my own existing satellite dish to subscribe CosmosCast's Turbo Broadband Internet service?

What are the service and application CosmosCast's Turbo Broadband Internet service currently not supported for end user?

How much does it cost for the satellite broadband service ?

 

 

What is the coverage area of CosmosCast satellite broadband internet service?

Our satellite covering most part of Asia region,pls refer to our satellite footprint


How is the CosmosCast's satellite broadband connection compare with the other similar service in the market??

1. All requested contents are download via our hi-speed satellite with 45 Mbps backbone (not from the NOC's hard disk cache),you will never worry about the bandwidth throughput.Our connection speed is very fast and very reliable to save your time and money!! CosmosCast High Speed Internet offers a "best effort" service. That means we will always do our best to provide you with the fastest connection as possible as we can.

2. 24/7 system monitor all the end user's network node and bandwidth.

3. No any hidden cost or exceed bandwidth usage charge.

4 .Cheaper ,Faster ,and more reliable than the other satellite connection

Can I subscribe CosmosCast's satellite broadband service for personal purpose??

Sure,you may subscribe our satellite service whether for personal purpose or corporate purpose(additional charge will be applied for cybercafe owner)

What is the minimum system hardware requirement for subscribe CosmosCast's satellite service??

Check here for detailed information.

Do I have to pay for the additional bandwidth charge??

No,CosmosCast DON'T charge any additional bandwidth usage(limited to our unlimited bandwidth special offering plan) to our end user,you just pay the monthly fee as you subscribed,that's all,no any exceed usage charge,no any hidden cost!! Easy and Simple,just relax and enjoy the web surfing.

Can I access to Ftp,Irc,e-mail... service??

Yes,as long as your application are compatible with TCP/IP protocol .

Can I have 2 or more pc connected to share the satellite broadband internet service?

Yes,but all the pcs in your Local Area Network will shares your account's total allowed bandwidth.

Is CosmosCast provide 2 way (up link/down link) satellite service?

YES,Started from Dec/2003,Cosmoscast begin to provide "CosmosCast Two-Way Turbo" satellite broadband internet service for both transmit and delivery of satellite broadband access to the Internet. Unlike One Way (down link only)satellite connection,The return channel (up link) requires a fixed phone line such as :dial up leased line, DSL, Cable,The "CosmosCast Two-Way Turbo" satellite broadband internet service is IDEAL for remote location that without any land line (phone line) service,the other advantage is : our "CosmosCast Two-Way Turbo" satellite broadband internet service is MUCH CHEAPER than the existing 2 way VSAT connection available on the market (p.s VSAT is mostly for corporate customer only).

What is the difference between "Cosmoscast's One Way Turbo" satellite broadband internet service and "CosmosCast Two-Way Turbo" satellite broadband internet service ??

Two Way Turbo Satellite Broadband Service

1. Completely FREEDOM from land line(phone line) limitations.
NO phone lines needed any more !! You may save your phone bill for phone calls! With Cosmoscast's Two Way Broadband service, you NEVER need a dial-up connection or phone line to receive the service. No more dial-up delays and disconnects.

2. The Cosmoscast Two Way Turbo Internet service is perfect for SOHO & SMEs, Cyber cafes owner, hotels & resorts, corporations and government agencies.

3. Smooth ,Direct and Fast Internet Connectivity to America and Europe
- Direct connect and access via our T-3 (45Mbps) Broadband back bone from Cosmoscast's satellite Telecommunications Hub located in Taipei

One Way Turbo Satellite Broadband Service

The major difference to the Two way Broadband service ---
cost for both hardware and connection charge are cheaper than the Two way connection,But the One Way Broadband service subscribers still requires a fixed phone line such as :dial up leased line, DSL, Cable for the return channel .

Is CosmosCast's Turbo Broadband Internet service working well in Indonesia?? as in Java,Bali...?

Yes,our system are working well within Indonesia(our satellite footprint covers most part of Asia region!!) since Oct/2002,several major cities of Indonesia are all tested ok to receive our broadband service signal!! The obvious difference is : CosmoCast don't use any limited narrowed bandwidth within Indonesia for download the web site contents from internet,all web site contents(web page,videos,sound,pictures...) are download DIRECTLY from our NOC in Hongkong/Taipei via broadband satellite!! Our lucky customers are currently enjoy the Turbo web surfing in Indonesia!! Pls refer to one of our satisfy subscriber in Lombok Indonesia -- Sunset Paradise Resort

Can I use my own existing satellite dish to subscribe CosmosCast's Turbo Broadband Internet service?

We'll have to evaluate/check your satellite system first,the data stream signal for Turbo Internet is quite different to the existing digital/analog satellite tv channel,it requires more precise fine tuning and pointing,the dish pointing process requires greater precision, as compared to regular satellite television offerings. but you will still need CosmosCast's specific satellite receiver pci card installed in your computer for download our broadband internet service.(If you perform your own satellite dish installation and pointing,or even a portion of the installation, you will void any applicable CosmosCast satellite broadband internet service warranty.)

What are the service and application CosmosCast's Turbo Broadband Internet service currently not supported for end user?

We support all standard TCP/IP protocol,but the following application are currently not fully supported by ALL broadband satellite internet connection:

  • Linux, Unix ,
    Macintosh operation system
  • VPN,Web hosting,VOIP - voice and video over IP
  • Real-time shooter and RPG games
  • Gateway/router-based networking
  • Mobile installation applications
  • AOL 5.0/6.0 or Prodigy 5.0 browsers
  • Large file and e-mail uploads (this depends on your dial up connection from your local internet service provider)
  • Peer-to-peer (P2P) file sharing applications

     

    How much does it cost for the satellite broadband service ?

    The service cost depends on the country in which CosmosCast is being offered.We do offers a variety of different service plan for personal users, small ,medium corporate customers. Pl's contact us for further detailed information if you are interested in our satellite broadband internet service. All of our staffs in NOC are worked hard to do the best as we can to offering truly fast connection with premium stability for you.



    CosmosCast ---- Fast , Reliable ,Secure Broadband Internet Service With Affordable Rate!!

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